Veteran-Built. Family-Run. Since 2011.
Protocol Services - Electric & Air is a veteran-owned, family-operated HVAC and electrical contractor headquartered in Rockaway, NJ. We bring military discipline and 15 years of trade craft to every home we work in.
Discipline Is Not a Marketing Word
Protocol Services was founded by a veteran who brought military operating standards into residential trades. That means: show up when you say you will. Do the work to spec. Test what you built. Stand behind it in writing. Finish the job before you leave.
Fifteen years later, those standards still drive how we schedule, how we diagnose, how we price, and how we guarantee the work. Most of our calls come from neighbors of people we've already served — which is how a trade company ought to grow.
We're not the biggest contractor in Northern NJ. We're not trying to be. We're trying to be the one that customers remember after the hard nights — the furnace at 2 AM, the storm that took out the panel, the AC that quit on the hottest day of July. Those are the jobs a contractor is really measured on.
The Record
Our Credentials, Published
Anyone can claim expertise. We publish our license numbers so you can verify them.
NJ HVAC License #4240
Current and active state license for heating, ventilation, and air conditioning contractor work. Verifiable with NJ Division of Consumer Affairs.
NJ Electrical License #17230
Current and active state license for residential and light commercial electrical contracting. Every electrical job pulled under this license.
QMerit Certified
EV charger installer certification — Tesla's preferred installation program. Covers panel assessment, load balancing, and manufacturer specifications.
BBB Accredited
Better Business Bureau accreditation with active standing. Customer complaints, if any, responded to promptly and resolved.
Nexstar Network Member
Member of the Nexstar Network — a training and standards organization for premier residential service contractors nationwide.
Manufacturer Dealers
Authorized dealer for Carrier, Rheem, and Generac — which means manufacturer warranties, factory training, and direct equipment access.
Ready to Work with a Contractor That Stands Behind the Work?
Call us for any heating, cooling, electrical, or indoor air quality service across Rockaway and Northern NJ.
Call (908) 878-6479 Request Free Estimate